General Conditions

Last updated: 25 November 2025

These Terms of Service (“Terms”) govern the use of this website and all purchases made through it. By accessing this site or placing an order, you agree to these Terms.

1. General Information

This website is operated by Natali Afsar (registered in Belgium - BCE 0634.817.587). All artworks, images, and content on this website are protected by copyright and may not be reproduced, distributed, or used commercially without written permission.

2. Products

All prints are produced using professional photographic labs and high-quality papers. Each print may have slight variations due to paper texture, film grain, or manual finishing. Colours can differ slightly between screens and the final print.

Limited editions (when applicable) are signed and numbered, and all prints accompanied by a certificate of authenticity.

3. Pricing & Payment

Prices are listed in Euros (EUR). Prices may change without prior notice but will not affect orders already placed. Payment is processed securely through the available payment providers at checkout.

For international orders, the customer is responsible for any customs duties, taxes, or import fees.

4. Shipping

Orders are shipped worldwide from Belgium or via my partner lab(s).
Shipping times vary depending on destination, printing schedules, and seasonal workload.

Any shipping timeframe provided is an estimate, not a guarantee.

If a package is lost or damaged during shipping, please contact me as soon as possible so I can assist with a claim or replacement.

5. Returns, Exchanges & Cancellations

Because prints are made to order, all sales are final once the order has been confirmed.

However:

If your print arrives damaged, defective, or incorrect, please email me within 7 days of receiving it with photos of the issue. I will offer a replacement or alternative solution case-by-case.

Cancellations are only possible if the print has not yet gone into production.

6. Copyright & Intellectual Property

All photographs, text, and designs on this website are the exclusive property of Natali Afsar. Purchasing a print does not grant any reproduction, licensing, or commercial usage rights.

Artwork may not be copied, resold, digitised, or used for commercial or editorial purposes without written permission.

7. Data Protection (GDPR)

Personal data (name, email, shipping address) is collected exclusively to process orders or newsletter subscriptions.

Your data will never be sold or shared with third parties except for essential service providers (e.g., printing labs, shipping carriers). You may request access, correction, or deletion of your data at any time by contacting: hello@nataliafsar.com

8. Liability

I am not liable for delays caused by postal services or customs, minor colour variations between the display and the final print, any indirect or consequential damages.

Liability is limited to the amount paid for the order.

9. Governing Law & Dispute Resolution

These Terms are governed by Belgian law. In the event of a dispute, parties will first attempt to resolve it amicably. If no resolution is reached, disputes fall under the exclusive jurisdiction of the French Speaking Belgian courts.