FAQs

  • Worldwide shipping is included.

    Please note that for orders outside the EU, customs duties or import taxes may apply and are the responsibility of the buyer.

  • Production typically takes 2–5 business days, with larger prints potentially requiring a bit more time.

    Delivery time varies depending on your location. For a personalised delivery estimate or any urgent delivery requests, please reach out to me at hello@nataliafsar.com.

  • Of course. Please email me at hello@nataliafsar.com with your chosen image and preferred size. Each custom print is produced on museum-grade archival paper, personally signed, and accompanied by a certificate of authenticity.

  • All of my prints are produced in Brussels in collaboration with a professional photo lab specialising in fine art photography. I personally inspect each print to ensure the highest quality and faithful color reproduction. Every piece is carefully crafted using premium archival materials to guarantee longevity and lasting beauty.

  • Framing is currently not offered, but recommended guidelines can be provided.

  • All prints are produced on demand, so unfortunately, returns and cancellations cannot be accepted.

    If you made a mistake in your order, please email me at hello@nataliafsar.com as soon as possible to request an amendment. If production has already begun, I won’t be able to make changes.

    If your print arrives damaged, contact me immediately. I will replace it -please refer to the terms & conditions for full details.